Umi’s World is operated by TANK AND BEAR INC. Figurate INC, our sister company, manages the player information described in this policy and provides the AI services that power character interactions.

Figurate INC is responsible for how this information is collected, used, stored, and shared. It shares relevant information with TANK AND BEAR INC to operate the game, support players, and handle privacy requests. TANK AND BEAR INC is responsible for its use of the information it receives.

In this policy, “we” means these two companies. This policy applies to Umi’s World.

Player and game information. We process information needed to run your game and save your progress, including equipped forms, inventory, character roster, and scene information. Relevant game information is provided to Figurate INC so characters can respond in context.

Character conversations and memory. Figurate INC processes your messages and generates character replies. Relevant information from conversations and game progress may be saved as character memory so characters can remember previous interactions across sessions. Each character’s memories are stored separately and are not made available to other characters.

Voice conversations. When you choose to speak with an AI character, audio is processed to provide the conversation. We do not store voice recordings. Our voice provider is configured not to retain audio recordings and to delete conversation text within 30 days after the conversation ends. Figurate INC separately stores conversation text as transcripts and character memory for the periods explained below.

Images from the game. To answer questions about what you are looking at, the game may send an image rendered from inside the game world for analysis through OpenRouter and its model providers. This feature does not use headset passthrough cameras to capture images of your physical surroundings, only the digital artwork placed in your physical surroundings. Images are processed without being retained by us or the image-analysis providers. A short text description may be saved as character memory.

Technical information. We process information needed to operate, troubleshoot, and protect the service, including save, session, and character identifiers; request sources; event types and sequence; timestamps; and error details.

Support and privacy requests. If you contact us, we process your email address, message, and information needed to answer your request.

We do not ask for your name, email address, or age to play. Your game save is identified by a generated save ID rather than a personal account. Information you choose to share in a conversation may nevertheless identify you or someone else. Please avoid sharing sensitive personal information.

We use information to:

Run the game and save your progress.

Generate character replies, provide voice interactions, and analyze game-world images.

Maintain character memories across sessions.

Troubleshoot problems and protect players and the service.

Respond to support and privacy requests.

Meet legal obligations.

Figurate INC shares relevant player and game information with TANK AND BEAR INC for the purposes described above. We use service providers to deliver the game’s features:

ElevenLabs processes live voice audio and conversation text to provide voice interactions. Audio recording is disabled, and conversation text is retained for no more than 30 days after the conversation ends, training of ElevenLabs models has been turned off.

Anthropic processes conversation text and relevant text-based game context to generate character replies. It does not receive game-world images for analysis, training for Anthropic models have been turned off.

‍OpenRouter and its selected model providers process game-world images and accompanying context to produce descriptions. We use image-analysis routes that prohibit model training and retention of image content.

Railway provides hosting and database infrastructure.

Providers may use authorized subprocessors to deliver their services. They are permitted to process information only as needed to provide those services, subject to applicable agreements and legal obligations.We may also disclose information where legally required or where necessary to protect the rights or safety of players or the service.

Voice recordings and game-world images:processed for the interaction without being retained.

Conversation text held by ElevenLabs: deleted within 30 days after the conversation ends..

Conversation transcripts held by Figurate INC: deleted within 90 days after each message is created.

Technical records:deleted within 30 days after creation.

Game saves and character memories:kept until you request deletion or until 24 months have passed since you last played using that save, whichever comes first. Background maintenance does not count as player activity.

Support correspondence:deleted within 90 days after the request is closed, unless a longer period is legally required.

Character memories can remain after the original conversation transcript has been deleted. Text descriptions of game-world images follow the retention period of the memories containing them.

When information reaches its retention limit, it is removed from active systems. Residual backup copies expire within a further 90 days and are not used for ordinary service operations. If a backup is restored, previous deletions are reapplied.

Information held by other providers follows the retention terms applicable to the service we use. Any provider-specific retention periods or exceptions will be identified here before publication.

You can review, export, or request deletion of information associated with your save and character memory from the privacy screen in the Game’s Settings Menu. You can turn off AI services, such as conversation mode and memory through the Game Setting’s Menu. You can also request correction of inaccurate information.

To contact us, email support@tankandbear.com with the subject “Umi’s World privacy request.” Your save ID appears on the privacy screen and helps us locate your records. It does not, by itself, prove that you control the save.

For email requests, we verify control using a temporary code generated in the game. Please do not send passwords or save-access credentials. If you cannot access the game, contact us so we can assess another proportionate way to verify your request. We may be unable to provide or delete information if we cannot safely establish that the save belongs to you.

We respond within 30 days of receiving your request. If verification or an extension permitted by applicable law is needed, we explain what is required and when you can expect completion.

Deleting your save removes its associated game data, transcripts, character memories, and linked records from our active systems and providers within 30 days of a verified request. Backup copies expire within 90 days after active-system deletion. If the law requires us to retain specific information, we explain what is retained and why.

‍Figurate INC coordinates deletion with TANK AND BEAR INC and relevant providers. We confirm when active-system deletion is complete and explain any remaining backup-expiry period.

Depending on where you live, you may also have rights to object to or restrict processing, withdraw consent where processing relies on it, or complain to your local data-protection authority. Contact us to exercise these rights.

At launch, Umi’s World is intended for players age 13 and older, subject to any higher minimum age applicable in their region. It is not intended for children under 13.

We do not ask players for their age or date of birth. If we learn that a player is below the applicable minimum age, we will take steps to restrict their access and delete the personal information associated with their save.

A parent or guardian can contact support@tankandbear.com with a privacy concern or request.

We use reasonable technical and organizational measures to protect information.
Access is restricted to authorized people and services that need it for the purposes described in this policy.

Access controls are designed to prevent one player from accessing another player’s save, conversations, or memories.

No system can guarantee complete security.

We may update this policy as the game changes. We will publish the revised policy with a new effective date and provide additional notice when required.

‍Privacy contact: support@tankandbear.com